Guides for plumbing businesses
Free 14-Day Answering Service Pilot for Plumbers: What's Included and What Happens After
Most "free trials" ask for a card and quietly turn into a bill. AnswerBack's pilot works differently: no card, no charge, and nothing renews when it ends.
What the 14-day pilot covers
- One plumbing business
- You keep your own number and forward the calls you choose
- Forwarded calls are answered by AnswerBack
- The caller's name, service address and issue are passed to you
- A follow-up text only if the caller agrees during the call
When the clock starts
The pilot starts when your call forwarding is set up and tested, and ends after 14 days unless you choose a paid plan. AnswerBack doesn't treat a forwarding path as active until you've confirmed and tested it. See our call forwarding codes guide for the test checklist.
What happens at the end
- Before the 14 days end, AnswerBack goes over how the pilot worked for your business.
- You decide. If you want to continue, you pick a plan and confirm the price, the automatic renewal and how to cancel before you pay.
- If you don't opt in, nothing happens. The free pilot never rolls into a paid plan.
Plans after the pilot
| Plan | Monthly | Best for |
|---|---|---|
| Solo | $99/month | One truck |
| Pro | $179/month | A growing shop |
| Crew | $299/month | Up to 5 trucks, with priority setup and script changes |
Monthly plans have a one-time $149 setup. Annual plans waive setup. There's no per-minute meter.
Cancelling a paid plan
Paid plans renew until you cancel, and you can cancel anytime in the billing portal or by emailing hello@answerback.online or calling. See the Cancellation & Refund Policy for details.
What AnswerBack doesn't do
AnswerBack does not diagnose emergencies, guarantee appointments, or replace a licensed plumber. In a life-threatening emergency, callers should call 911. Calls may be recorded for security and quality assurance.
Want to hear it first? Call +1 (334) 986-3795.
Request the free 14-day pilot →
Frequently asked questions
Is there a free trial for a plumbing answering service?
Yes. AnswerBack offers a free 14-day pilot for one plumbing business. No card is needed, nothing is charged, and nothing renews when the pilot ends.
Do I need a credit card for the AnswerBack pilot?
No. AnswerBack doesn't ask for a card during the free 14-day pilot, and the pilot never rolls into a paid plan unless you opt in at checkout.
When does the 14-day pilot start?
It starts once your call forwarding is set up and tested, and it ends after 14 days unless you choose a paid plan.
What happens when the AnswerBack pilot ends?
Before the 14 days end, AnswerBack reviews how the pilot went with you. If you want to continue, you pick a plan and confirm the price, renewal and cancellation terms first.
How much is AnswerBack after the free pilot?
Solo is $99 a month, Pro is $179 and Crew is $299, with no per-minute meter. Monthly plans have a one-time $149 setup that annual plans waive.