01 · The service
A next step after a missed call
AnswerBack serves plumbing businesses with a focused call-and-text experience. Calls to the configured AnswerBack line may be answered when available. If a call is unanswered, the caller may receive an immediate text follow-up.
Calls
A call may be answered when the line is available.
Text follow-up
After an unanswered call, a text may ask for the caller’s name, service address, and a brief description of the plumbing issue.
The text gives the caller a clear next step and gives the plumbing business details to review. That is the scope described here.
02 · Who it serves
Built around plumbing businesses
AnswerBack is for plumbing businesses that want a defined way to handle calls that are not answered. It supports their communication workflow; it is not itself a plumbing business and does not perform plumbing services.
03 · Company identity
A brand of Linkedd LLC
AnswerBack is a brand of Linkedd LLC, a Montana LLC.
Linkedd LLCOfficial address: 226 S Cruise Ave, Helena, MT 59601.For questions about AnswerBack, visit the Contact page. For the current plumbing-business service overview, see Plumbing missed-call answering.