Nationwide (US) answering for plumbers · flat price · free 14-day pilot
Your phone rings.
You’re under a sink.
AnswerBack picks up.
Keep your number. The AnswerBack receptionist answers the calls you can’t take, gets the caller’s name, address, and problem, and sends it to you by text. Free for 14 days, no card.
Callers hear typical ranges from your price sheet (or ours until you send one). Estimates only. You set the real price.
Callers can text a photo of the problem, so your callback starts with a tighter quote.
Mark a job done and the customer gets a short Google review request (set up with you at onboarding).
After the pilot: flat plans from $99/month, no per-minute meter. Nothing renews or charges unless you opt in. See plans
Coming next · Pro plan
Nights + weekends.
Join the waitlist.
The 2 a.m. burst pipe and the Sunday water heater are the calls worth the most. We’re opening after-hours overflow to a small first group of plumbing shops. Waitlist shops get first setup and founding pricing when it opens.
Join the after-hours waitlistThe AnswerBack pilot
Free for
14 days.
Try AnswerBack’s managed answering service for one plumbing business. No card, no charge, and nothing renews when the pilot ends.
Want to speak first? Request a pilot conversationWhat the 14-day pilot covers
- One plumbing business
- You keep your own number and forward the calls you choose
- Forwarded calls are answered by AnswerBack
- Caller name, service address, and issue are passed to you
- A follow-up text only if the caller agrees during the call
The pilot is free: we don’t ask for a card and nothing is charged. It starts when your call forwarding is set up and tested, and it ends after 14 days unless you choose a paid plan.
After the pilot: ongoing service is Solo $99, Pro $179, or Crew $299 a month (see plans). It only starts if you opt in at checkout, renews until you cancel, and you can cancel anytime.
Free pilot · No card · No automatic charge
Before you continue, review the Terms of Service, Privacy Policy, Cancellation & Refund Policy, and SMS Terms & Consent Policy for the pilot, messaging, and information handling.
Keep your number? Open the staged setup guide ↗Flat plans nationwide · after your free pilot
Pick a plan.
No meter running.
Every plan starts with the free 14-day pilot. Monthly plans have a one-time $149 setup. Annual plans waive setup. Founding annual: $790/year for the first 25 shops (Solo).
Free pilot · No card · Nothing auto-renews into a plan · Cancel paid plans anytime · Already on a plan and owe setup? Pay $149 setup
How AnswerBack compares · nationwide
Not a call center.
Not a DIY app.
| AnswerBack | Typical live answering service | DIY AI answering app | |
|---|---|---|---|
| Pricing | Flat monthly price. No per-minute meter. | Usually per-minute or per-call, with overage. | Low monthly fee; you pay with your own setup time. |
| Setup | We set it up and test forwarding with you. | Self-serve forms and scripts. | You build and tune it yourself. |
| Plumbing know-how | Trade-smart: water heater vs. slab leak, your price sheet, photo by text. | General answering scripts. | Generic until you train it. |
| Contract | No contract. Free pilot never auto-rolls into a plan. | Often monthly minimums or term commitments. | Usually month to month. |
| Coverage | Plumbers in all 50 states. | Varies. | Wherever you set it up. |
| Your number | Keep it. Forward only the calls you can’t take. | Usually keep it. | Often asks you to port or add a number. |
Comparison in general terms as of October 12, 2026. Individual providers vary; check any provider’s current terms.
60-second setup
Forward your calls
in 60 seconds.
Verizon
Forward when busy/no answer: dial *71 + 334 986 3795. Forward all calls: *72 + the number. Turn off: *73.
AT&T
Forward when you don’t answer: dial **61*13349863795#. Forward all calls: **21*13349863795#. Turn off: ##002#.
T-Mobile
Forward when you don’t answer: dial **61*13349863795#. Forward all calls: **21*13349863795#. Turn off: ##002#.
RingCentral
Admin Portal → your extension → Call Handling & Forwarding → add +1 334 986 3795 as a forwarding number after your rings. Save.
Codes can vary by plan and phone. During your pilot we test forwarding with you. Full keep-your-number setup ↗
What happens next
After
the pilot.
The free pilot ends after 14 days. To keep AnswerBack, choose Solo $99, Pro $179, or Crew $299 a month (annual waives the $149 setup).
- Review it together
Before the 14 days end, we go over how the pilot worked for your business.
- You opt in yourself
If you want to continue, you pick a plan and confirm the price, the automatic renewal, and how to cancel before you pay.
- No surprise charges
The free pilot never rolls into a paid plan. Paid plans renew until you cancel, and you can cancel anytime in the billing portal or by email or phone.
Missed-call math
What’s one missed
water heater worth?
Start with one missed water heater call at $450. Then plug in your own numbers.
Illustrative potential opportunity / month
$450.001 missed call × $450 average job × 100% illustrative share
Illustrative only, not a guarantee.
Formula missed calls per month × average job value × your illustrative share = illustrative potential opportunity. Change any input to explore a different scenario.
One saved call covers Solo for 4 monthsThe AnswerBack path
How it
works.
You keep your number. Calls you forward to AnswerBack’s line are answered, and you get the caller’s details. Here is the whole path at a glance.
-
A caller starts here
Calls your number, gets forwarded
A call you can’t take is forwarded to AnswerBack’s forwarding line, +1 334 986 3795. Your customers keep using your number.
This call may be recorded for security and quality assurance purposes.
Main line: +1 (334) 986-3795Fallback line (if the main line doesn’t connect): (205) 851-5102 -
On the call
The call is answered
AnswerBack answers and takes the caller’s name, service address, and issue.
-
Only if they agree
A follow-up text
During the call, AnswerBack can offer to text the caller. A text is sent only if the caller says yes. No automatic texts go out after missed or unanswered calls.
-
Then
You call them back
The caller’s details are passed to you so your business can follow up.
Follow-up texts
A text only
when they say yes.
During an answered call, AnswerBack can offer to text the caller a short follow-up. The text is sent only if the caller agrees on the call.
Read the SMS Terms & Consent Policy: message frequency varies with the conversation; STOP to opt out, HELP for help.
Designed for the people doing the work
Make missed calls
less expensive.
Fewer lost opportunities
A missed call doesn’t have to become a customer who never hears back.
Calls get answered
Calls you forward are answered, so the caller isn’t left with a voicemail box.
Useful lead details
You get the caller’s name, service address, and a short description of the plumbing issue.
Clear boundaries
AnswerBack does not diagnose emergencies, guarantee appointments, or replace a licensed plumber. For a life-threatening emergency, call 911.
Every call answered. Details captured. The plumber gets the job.
We catch what you miss · clear pricing
Clear pricing so
customers aren’t surprised.
Typical price ranges
After the caller’s details are taken, callers can hear or get a text with typical price ranges for common plumbing jobs, like water heaters, clogs, leaks, and toilets. You can supply your own price sheet to replace the defaults.
Photo of the issue
Callers can be asked to text a photo of the problem, so you can give a tighter range or a quote pending inspection when you call back.
Your plumber sets the real price
Ranges are estimates only, not a quote or guarantee. The final price always comes from your plumber after seeing the job.
Review requests after the job
Once a job is marked complete, AnswerBack can send the customer a short text asking for a Google review. Review requests are set up with you during onboarding.
PILOT
01
A practical first conversation
A focused pilot
for plumbers.
Tell us how your plumbing business handles calls that arrive at the wrong moment. We’ll review what you share and use it to understand whether the AnswerBack pilot could fit your operation.
Starts a conversation about the AnswerBack missed-call answering and text follow-up pilot.
It does not guarantee plumbing service or an appointment, diagnose emergencies, or replace a licensed plumber.
AnswerBack pilot request
Tell us about
your shop.
Share a few details so the next conversation can start in the right place. Fields marked Required must be completed before sending.
Trade interest is recorded for follow-up. The current AnswerBack offer and pilot are plumbing-focused; choosing another trade does not mean AnswerBack is already available for it.
Request received
Thanks for telling us about your shop.
Your pilot request is with the AnswerBack team. We will review what you shared and follow up about whether the free AnswerBack pilot is a fit. Any next-step interest you noted is for founder follow-up only; it does not guarantee a trial, booking, implementation date, plumbing service, or an appointment.
Back to the topBefore you try it
Clear answers.
No overpromising.
Five practical questions plumbing owners ask before starting a pilot.
Review the free pilotWho answers calls?
Calls you forward to AnswerBack’s line are answered by AnswerBack’s managed answering service, and AnswerBack passes the caller’s details to the plumber.
How are caller details collected?
On the call, AnswerBack asks for the caller’s name, service address, and plumbing issue, and AnswerBack passes those details to the plumber. If the caller agrees during the call, they can also get a short follow-up text. No automatic texts are sent after missed or unanswered calls.
What happens in a life-threatening emergency?
Call 911. Life-threatening emergencies belong with 911. Do not rely on AnswerBack for an emergency.
What if a caller needs a person?
AnswerBack passes the caller’s details to the plumber; AnswerBack does not promise a live transfer to a person. A caller who needs a person can use the plumbing business’s usual contact path.
How does the free 14-day pilot work?
The pilot is free for one plumbing business: no card and no charge. You keep your number and forward the calls you choose to AnswerBack’s forwarding line, +1 334 986 3795. The 14 days start once forwarding is set up and tested. When the pilot ends, nothing renews. To keep the service, you choose $99/month, or $79/month billed annually ($948/year) and opt in at checkout; paid plans renew until you cancel, and you can cancel anytime. Review the pilot.
This call may be recorded for security and quality assurance purposes.
Request the free pilot
Give every caller
a next step.
Keep your number, forward the calls you can’t take to AnswerBack’s line (+1 334 986 3795), and get the caller’s details. Free for 14 days.